Prius Prime FAQ

Featured

Q: Do I need gas in the tank?
A: You should never drive Prius Prime without gasoline in the tank. While, under certain conditions, you may drive on electricity alone, the vehicle always requires gasoline to operate properly. 

Q: Do I need to plug in Prius Prime to use it?
A: No, but is generally advantageous to keep it charged. Depending on your electricity rate, you could save money by plugging it in. The more often you keep Prius Prime fully charged (At home, work or anywhere with a public charging station), the greater your gasoline fuel saving will be. 

Q: How does it work?
A: Prius prime uses a series parallel hybrid system, which means it can drive the wheels using both electric motors and/or its gas engine. If the battery is fully charged, Prius Prime runs on the electric motors only. When the battery runs out, it operates like Prius, using both the gas engine and electric motors to drive the car as they are needed and available.

Q: How long does it take to charge?
A: Prius prime`s battery can be charged in less than 5 hours and 30 minutes by plugging the included charging cable into a standard household outlet. When using a public charging station, Prius Prime can be fully charged in approximately 2 hours and 10 minutes. 

Q: How long is Prius Prime`s battery designed to last?
A: The battery in Prius Prime is designed to last for the life of the vehicle. 

Q: What is a plug-in hybrid?
A: A  plug-in hybrid vehicle (PHV) is similar to Prius, but with a larger battery and more powerful motors that allow it to run much longer in full EV Mode. You are in control and able to use less gas if you choose to plug it in either at home, at work or at a public charging station. If you don`t want to plug it in, no problem, you can still drive the car in hybrid more with great fuel economy. 

Q: What separates Prius Prime from other Prius models?
A: Prius Prime works similarly to a standard Prius, but with an increased EV Mode driving range, more powerful electric motors and enhanced fuel efficiency. It continues to set itself apart with a completely unique front and rear design. The advanced Quad-LED projector headlights, LED taillights and hatch represents another leap forward. The carbon-fiber-reinforced-polymer constriction is a Toyota first and results in a lightweight, easy-to-lift hatch. 

Q: What is the expected driving range?
A: Prius Prime has an impressive EPA-estimates total driving range do 1029 kilometres and an EPA-estimated EC Mode range of 40 kilometres if only recharging once. If Prius Prime is kept fully charged, it allows the driver the ability to save and potentially use less gasoline, yet still have the total driving range and efficiency expected from a Prius. 


Charging

Q: Do I need to plug in Prius Prime to use it?
A: No, but it is generally advantageous to keep it charged. Depending on your electricity rate, you could save money by plugging it in. The more often you keep Prius Prime fully charger *at home, work or anywhere a public charging station), the greater your gasoline fuel saving will be. 

Q: How long does it take to charge?
A: Prius Prime`s battery can be charged in less than 5 hours and 30 minutes by plugging the included cable into a standard household outlet. When using a public charging station (240V), Prius Prime can be fully charged in approximately 2 hours and 10 minutes. 

Q: How long is Prius Prime`s battery designed to last?
A: The battery in Prius Prime is designed to last for the life of the vehicle. 

Q: Can Prius Prime charge itself?
A: Prius Prime must be plugged in to fully recharge the battery. The vehicle can also partially charge itself with a regenerative braking system that works during deceleration. When braking, it uses kinetic energy from the front wheels to produce electricity that partially recharges the battery and helps extend your range.

Q: Can Prius Prime run when the battery charge is empty?
A: Even when the battery charge is empty, Prius Prime will continue operating in hybrid mode as long as there is enough fuel in the gas tank, so you don`t have to worry about running out of the battery power while on a longer trip. 

Q: Do I need special charger? Is the charging equipment included?
A: No special charging equipment is required for Prius Prime. Prius Prime comes with a standard-outlet charging cable. 

Q: How do I charge Prius Prime?
A: You can easily charge Prius Prime`s by plugging its included charging cable into a standard electrical outlet. No additional charging equipment is needed. 

Q: How frequently do I have to charge it?
A: To maximize your saving and minimize your emissions, you should charge as often as possible to enjoy the most electric drive kilometres. If the charge does run out, Prius Prime has a gasoline hybrid system, so you can leave range anxiety behind and start looking ahead. 

Q: What is the difference between a 120V and 240V charger?
A: Standard 15-amp GFCI outlets are usually 120V, while charging stations feature 240V charging that typically charge about twice as fast as a 120V Standard 15-amp outlet. If you want faster charging at home, a licensed electrician can install a 240V charge to help decrease charge time and increase convenience. 

Q: How much power does it take to charge Prius Prime?
A: Prime uses less than 3.3 kW to charge with a wall-mounted level 2 charge, which is roughly equivalent to powering a small, residential air-conditioning unit. Using the included charging cable requires more less power. 

Q: Is Prius Prime compatible with other manufactures charging equipment?
A: Prime uses the industry standard J1772 for charging. Fully compliant equipment should work with Prime. The included charging cable maximizes the compatibility. 

Q: Where is the plug-in location on the vehicle?
A: The charge inlet door is located on the right rear quarter panel. Use the supplied charging cable by plugging it into a standard household outlet as often as possible to help maximize your kilometers. 

Q: Where can I access the complimentary charging for my Prius Prime?
A: Prime is compatible with public stations that provide Level 1 (120V) or Level 2 (240V) charging. Want to charge at home? Your Prime comes with a charging cable, so you charge at home at a standard household outlet with ease.  


Range

Q: Can Prius Prime run when the battery charge is empty?
A: Even when the battery charge is empty, Prius Prime will continue operating in hybrid mode as long as there is enough fuel in the gas tank, so you don`t have to worry about running out of the battery power while on a long trip. 

Q: Do I need gas in the tank?
A: You should never drive Prius Prime without gasoline in the tank. While, under certain conditions, you may drive in EV Mode alone, the vehicle always requires gasoline to operate properly. 

Q: What is MPGe?
A: This helps compare the mileage of driving in EV Mode to the commonly used mpg figure for gas vehicles. So by driving Prius Prime in EV Mode, it receives an EPA-estimated 133 MPGe. The environmental Protection Agency (EPA) uses the mpg equivalent (MPG) figure to convert the measurement of power used by plug-in hybrid vehicles, electric vehicles and other not powered by liquid fuels into something that resembles the more familiar mpg rating.

Q: What is the expected driving range?
A: Prius prime has an impressive EPA-estimated total driving range of 1029 kilometers and an EPA-estimated EV Mode range of 40 kilometers in only recharging once. If Prius Prime is kept fully charged, it allows the driver the ability to save potentially use less gasoline, yet still have the total drive range and efficiency expected from a Prius. 

Q: What is the EC Mode range for Prius Prime?
A: When fully charged, Prius Prime is rated for an EPA-estimated driving range of 40 kilometers in EV Mode before converting to HV Mode, Prime will then continue in HV Mode until the battery is recharged. 

Q: Will colder weather affect my EV Mode range?
A: Yes. In general, Primes' performance will be affected just like a gas-powered vehicle. Extra cabin heating and other facts will use up electricity that could be used for driving, reducing EV Mode range. However, an electric heater has been installed inside the battery pack to boost battery temperature. This enhances EV mileage and drivability in cold temperatures and reduces engine startup during EV Mode. And don`t worry, if your battery ever runs low, Prime will seamlessly shift into hybrid mode to keep you going.  


Performance

Q: How does Prius Prime drive compared to a gasoline-powered vehicle?
A: The electric motor of Prius Prime deliver a smoother start than a gas engine. Prius prime performance is also boosted by Toyota`s first dual motor drive system, delivering fun-to-drive acceleration that is smooth from the start, and even while driving at highway speeds.

Q: What separates Prius Prime from Prius models?
A: Prius Prime works similarly to a standard Prius, but with an increased EV Mode driving range, more powerful electric motors and enhanced fuel efficiency. It continues to set itself apart with a completely unique front and rear design. The advanced Quad-LED projector headlights, LED taillights and signals help light the night in a most dramatic and efficient fashion. The aerodynamically formed rear glass and hatch represents another leap forward. The carbon-fiber-reinforced-polymer construction is a Toyota first and results in a lightweight, easy-to-lift hatch. 

Q: Does the unique style help performance?
A: Prius Prime`s dramatic style is apparent at first glance, but this iconic look creates another benefit that pleases more than the eye. Features like his aerodynamic dual-wave rear glass help it achieve a highly efficient shape. This allows Prius Prime to reduce air resistance and contributes to the EPA-estimated 133 MPGe.

Q: Is the hybrid powertrain the only efficient feature?
A: In addition to its hybrid powertrain, Prius Prime is equipped with a host of features to help you achieve more. The eco-sensitive LED (light-emitting diode) headlights use 20% to 30% less energy than traditional headlights. The wind-cheating shape, active grille shutter, lightweight materials and low-rolling-resistance tires all help enhance fuel efficiency so you can create now possibilities. 

Q: Is there an ideal condition to use EV Mode?
A: You should try to drive EV Mode as often as possible. The more you keep the battery charged the more you can use electric mode, which saves gas and helps you save money. 

Q: What is the expected driving range?
A: Prius prime has an impressive EPA-estimated total drive range of 1029 kilometres and an EPA-estimates EV Mode range of 40 kilometres if only recharging once. If Prius Prime is kept fully charged, it allows the driver the ability to save potentially use less gasoline, yet still have the total driving range and efficiency from a Prius.

Q: Why would I want to drive Prius Prime?
A: Prius Prime can help reduce total vehicle emissions by using electricity to decrease gasoline consumption. In more areas of Canada electricity produces fewer emissions pre mile than gasoline. Depending on the cost of electricity, it can also cost less per mile to drive on electricity versus gasoline. All of this helps make Prius Prime good for you and good for all. 

Q: What is the battery capacity?
A: An 8-8kWh battery pack is thoughtfully places in the rear of the vehicle. The battery has been optimized for daily commutes, providing more interior room for your rear passengers and an EPA-estimated 40 kilometers of driving range in EV Mode. 

Q: How big is the hybrid engine?
A: Prius Prime`s hybrid engine is engineered for efficiency. The 1.8/L Atkinson-cycle, 4-cylinder engine has an EPA-estimated 54 combined mpg. 

Q: How can Prime help me maximize my efficiency?
A: Prius Prime employs a variety of smart features to help maximize your efficiency. The Multi-Information Display on the dash provides interactive feedback on your trip via steering wheel controls, real-time driving data and an Eco Score that provides tips to help enhance your efficiency.

Q: How does the dual motor drive system work?
A: Prius Prime includes an innovative dual motor drive system. This Toyota-fist technology allows the generator to also function as an electric motor and work in tandem with the electric drive motor - resulting in outstanding EV Mode performance all the way up to full highway speeds. 

Q: How much gasoline does it hold?
A: Prius Prime holds up to 42 liters of gas, and when the battery is fully charged it can reach an EPA-estimated 1029 kilometers total drive range. To maximize your range, charge Prime`s battery as often as possible to make the most use of your EV-powered kilometers. 

Q: Will colder weather affect my electric range? 
A: Yes. In general, Prime`s performance will be affected just like a gas-power vehicle. Extra cabin heating and other facts will use up electricity that could be used for driving, reducing EV Mode range. However, an electric heated has been installs inside the battery pack to boost battery temperature. This enhances EV mileage and drivability in cold temperatures and reduces engine startup during EV Mode. And don`t worry, if your battery ever runs low, Prime will seamlessly shift into hybrid mode to keep you going. 


Cost

Q: What type of fuel economy can I expect?
A: EV mode helps maximize fuel efficiency with an EPA-estimates 133 MPGa.

Q: Will my Prime be eligible for any federal or state incentives?
A: Individual purchasers of a Prius Prime may be able to take advantage of tax credits and other incentives. Prime is currently eligible for federal tax credit of up to approximately $5.000. 


Ownership

Q: How long is Prius Prime`s battery designed to last?
A: The battery in Prius Prime is designed to last for the life of the vehicle. 

Q: Does high-voltage battery require any maintenance?
A: Prius Prime`s battery is virtually maintenance-free, however it does require periodic inspection to ensure it operates as efficiently as possible. 

Q: How can I monitor my charge status remotely?
A: Use your smartphone to access the available Prime apps and to check your Prime`s state of charge, schedule charging, monitor energy status, and much more. 

Q: Does Prius Prime use a Smart Key System?
A: Yes. As you get within three feet of your Prime, with the Smart Key fob in your pocket or purse, the interior lights will automatically illuminate, the driver`s door can be unlocked with just a touch, and the vehicle can be started with a push of a button. 

Q: How does the Heads-up Display work?
A: Prius Prim`s available color Head-up Display (HUD) uses aircraft-inspired technology to project important information about your drive on the windshield where it`s convenient to see. Easily view the current speed, energy monitor, turn-by-turn navigation directions, battery charge, and Toyota Safety Sense P (TSS-P) alerts - all without taking your eyes off the road. 

Q: How do the Remote A/C and Remote Climate app work?
A: When in range, hold the A/C button on your key fob for two seconds to turn on the A/C system. It will run for up to ten minutes, cooling your vehicle, before you ever get inside. With your smartphone and the available Remote Climate app in the available Prime apps, you can cool or warm up the interior, as well as turn on the defrosters. And as an added benefit, it your Prime is plugged in, the power used for Remote Climate is pulled straight from the grid so your battery keeps its charge. 

Q: What features are available on the 11-6in HD multimedia display?
A: Prius Prime`s available 11.6-in. HD multimedia display features a host of entertainment and streaming service. Intuitive punch, zoom, tap and swipe gestures create a familiar smartphone-like experience while giving you easy access to the features that matter most. Get turn-by-turn directions, SiriusXM Satellite Radio, sports and stocks with Enture App Suite, and find movies with MovieTicket.com. Plus, the Pandora app has your favorite music. 

Q: What is Full-Speed Range Dynamic Radar Cruise Control?
A: Full-Speed Range Dynamic Rader Cruise Control (DRCC) uses forward-sensing radar technology and an intelligent camera to detect the speed and distance of the vehicle traveling directly ahead of you and adjusts your speed accordingly. It works in traffic, as well, helping you maintain a preset following distance, slowing when the present distance shortens all the way to a stop, and then accelerating back to your original cruising speed when the road clears. 

Q: What is the Pre-Collision System with Pedestrian Detection?
A: The Pre-Collision System with Pedestrian Detection (PCS w*PD) is designed to provide alert, mitigation, and/or avoidance support in certain conditions. When the system detects a potential collision with a preceding vehicle or pedestrian, the advanced millimetre-wave radar sensor system and camera sensor provide an audible alert to begin braking. If the driver does not respond, the system may automatically apply the brakes and bring the vehicle to a complete stop. 

Q: What is the cargo capacity?
A: Prius Prime offers remarkable versatility when it comes to cargo space. Lift the rear hatch to access 19.8 cu. Ft. of cargo space. 
help desk software