Overall I had a great experience with sales associate Parker. He was friendly, real, and had great energy and good vibes. We experienced trouble with the sales manager Peter who was clearly just in this all for the money and to extort customers. I wanted to finance my car, was not approved and offered to pay cash but Peter said they need more finance cars for their end of month so he wouldn’t accept cash than put the car for 500 dollars more on their website! I was disgusted with Peter, but the car I found was rare and I wasn’t going to let him or his business ego win so I talked to him firmly and bought the car. Parker was honestly amazing throughout, took accountability for his actions and is a great sales associate. The only reason why I’m writing this review four stars is for Parker. If it was just Parker’s rating I would give him 5 Stars. If it was Peter I would give nothing but probably a bible for him to learn. Choose Parker, but be weary of Peter the Sales Manager.
in the last week
Incredible team of salespeople. Mike and Peter ensured we felt welcome and respected. They had a high range of expertise that comes with years in the industry. There was no pressure and the quality of vehicles they had in stock made our decisions easier. Toyotas, as I learned, sell themselves! We went in to test drive and left with 2 solid vehicles at amazing prices. Even the tech who helped us mount our license plates was also a really wonderful guy (regretfully I didn't get his name). He took the time to go over the "extras" in the vehicles and gave us some really cool pointers. This extra gem of customer service was much appreciated. It was a very smooth and pleasurable experience from the first telephone call to the drive home. We are very thankful to the team at Toyota on the Park, we will most definitely be referring friends and family!
in the last week
Very satisfied with Peter Decosta and Ricardo! Over the last two days Peter was fast and efficient and a pleasure to do business with! Ricardo was so friendly showing the vehicle and helping me figure out all the features. Will absolutely be returning to these gentlemen for my next car and would certainly recommend them to friends!
a week ago
I just bough my first ever car (a 2017 Toyota Corolla) from Toyota on the Park, and I had a great experience. Parker was relaxed and friendly, and willing to answer all my many questions. He was able to send me pictures before I came to see it, and was friendly and relaxed during the test drive. I had a great experience buying from Parker and would recommend this dealership for anyone purchasing a first vehicle. Thank you, guys!
a week ago
The place is beautiful, modern, and clean. The second floor waiting area serves food and complimentary coffee and tea. It is comfortable and convenient. There's free wifi. They also provide shuttle service: take you wherever you need, provided it is not unreasonably far, and bring you back when your car is ready. The service is quick, the people are nice and friendly.
4 months ago
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